Web, App and WhatsApp Portal

One premium control point for sales, service and complaints.

A customer and team portal for enquiry tracking, service requests, complaints, assignments, updates, follow-up, and WhatsApp-connected communication.

Service Portal

Customer operations

24

Open Tickets

19

Assigned

8

Closed Today

Service requestAssigned to technicianActive
ComplaintCustomer update sentOpen
Sales enquiryFollow-up scheduledToday
Control layer
Ticket timeline
Team assignment
Customer updates
status

Preview only. Real customer data and private system details are never shown on the public website.

Portal modules

Designed for customer-facing operations.

Sales Enquiries

Capture, assign, follow up, and close enquiries with status history.

Service Requests

Service ticket creation, team assignment, updates, and closure.

Complaint Tracking

Complaint category, priority, resolution status, and escalation view.

WhatsApp Updates

Customer updates, internal alerts, and follow-up reminders.

Mobile App Ready

Field team and customer-facing app workflow planning.

Admin Dashboard

Open work, pending follow-up, staff performance, and reports.

Team Controls

Roles for admin, sales, service team, support, and managers.

Custom Fit

Portal can be shaped around your exact product or service business.

Product experience

A professional front desk for sales, service and complaint work.

The portal is designed for companies that need customer communication, team assignment, status tracking, and follow-up discipline in one controlled place.

Tracked

Requests

Assigned

Teams

Timed

Updates

Customers get a more organized support and follow-up experience.

Teams can see what is pending, assigned, delayed, or closed.

Owners get visibility across sales, service, complaints, and response discipline.

Customer operations view

Requests, assignments, timelines and reports

Live summary

Tracked

Requests

Assigned

Teams

Timed

Updates

Workflow view

1

Capture customer request

Record sale enquiry, service request, complaint, customer details, source, and priority.

2

Assign team responsibility

Route work to sales, service, support, or management with controlled status movement.

3

Track response and closure

Maintain timeline, comments, follow-ups, customer updates, and closure history.

4

Review performance

Use dashboards and reports to see pending work, staff load, ageing, and customer response quality.